Spotrak Commerce
Far more than a shop: a complete online sales engine. Product catalog, multi-currency checkout, local and international payments, order management, real-time courier dispatch, automated returns and refunds. Natively wired to stock, CRM, billing and AI agents for 24/7 support.
Boutique en ligne
LiveCommandes
128
Revenu
42 K
Retours
3
Casablanca · 1 240 dh
Rabat · 2 450 dh
Marrakech · 890 dh
Tanger · 640 dh
Agent IA · 12 SAV résolus
Retours et remboursements automatisés
Yes
Multi-currency
Real-time
Deliveries
Live
Status
What moves the needle
Catalog, checkout, couriers and returns, wired to CRM and AI agents
- 01
Multi-warehouse catalog and stock
Products, variants, prices per currency, promotions, stock per warehouse. Synced with in-store sales.
- 02
Checkout and payments
Card, transfer, cash on delivery. Multi-currency (EUR, USD, GBP), VAT handled per market.
- 03
Orders and courier dispatch
Picking, labels, scanning, automatic dispatch to local and international couriers. Real-time customer tracking.
- 04
Returns and refunds
Automated return workflow, return label generated, refund triggered on receipt. Nothing to handle manually.
- 05
Built-in CRM and loyalty
Every buyer enters the CRM. Segmentation, WhatsApp campaigns, loyalty programs, abandoned cart recovery.
- 06
AI agents and 24/7 support
The bot answers customer questions, checks order status, triggers returns. Humans only handle what needs humans.
The roles
Who it's built for
Three roles, three distinct benefits
The merchant
Runs catalog, prices, promotions and stock from one back-office, without depending on a developer.
The logistics team
Tracks orders in real time, dispatches couriers, handles returns and refunds in a few clicks.
The end customer
Buys in French, Arabic or English, pays in their own currency, tracks the order and gets instant support via WhatsApp.
Why Spotrak
Your business, smarter.
Your data stays yours
Export anytime, controlled hosting, no AI training on your customers.
Up to 5x cheaper
One platform replaces your patchwork of 5 to 8 subscriptions.
Support from the product team
You talk to someone who can ship a fix the same day.
Hands-on onboarding
Workflows already wired. You start on a foundation that works.
Frequently asked questions
Does the platform handle multi-currency payments for selling internationally?
Yes, Spotrak Commerce supports multi-currency payments, so you can sell at home and internationally. The catalog, cart and checkout are part of the same purchase journey.
How does real-time courier dispatch work?
Orders can be assigned to couriers with real-time tracking of their delivery. You keep visibility on the status of each delivery from within order management.
Are returns and refunds processed automatically?
The platform automates the handling of returns and refunds, which reduces manual steps on the back-office side. The orders involved stay tracked through to resolution.
Is e-commerce connected to inventory and billing, or does everything have to be re-entered?
Spotrak Commerce is natively connected to inventory, the CRM, billing and AI agents. An order therefore flows through to these different areas without double entry.