Our process

We adapt. Not you

Five steps for Spotrak to take the shape of your craft, no bureaucracy. You always know what we're building, and why

Notes terrain
Audit cabinet · Lundi 12 mars
Carnet
Patients qui no-show: ~20%, pas de rappel auto
Devis manuels sur Word. 30 min/devis
WhatsApp éparpillé sur 2 téléphones perso
Pas de visibilité sur le CA mensuel
Identifié
Step 01

Discovery

1 week

We learn your business, your workflows, your current screens, your real-world constraints. Not a theoretical audit: we sit down with your teams.

  • Workflow mapping
  • Required integrations identified
  • Validated deployment plan
Wireframes
Parcours patient · v3
Canvas

Accueil

Choix créneau

Confirm.

Validé
3 écrans · 12 composantsRevue client
Step 02

Design

1 to 2 weeks

Mockups of the key screens, validated user journeys, choice of the Spotrak vertical closest to your needs. You see the product before we touch the code.

  • Interactive wireframes
  • Clear functional specs
  • Fixed, committed quote
Sprint #3
Sprint #3 · Semaine 6
12 / 15
À faire3

Webhook Stripe

Export CSV

En cours2

Rappels SMS

Terminé7

Auth OTP

Agenda

Rappels SMS

build #4127
Step 03

Build

Varies by vertical

We build or adapt the chosen Spotrak vertical. Short sprints with regular demos, you see progress continuously, no tunnel effect.

  • Bi-weekly sprints
  • Live demo at every sprint
  • Tested on your real data
Mise en service
Checklist go-live
5 / 5
Migration des données. 12 482 patients
Formation équipe. 4 personnes
Configuration WhatsApp Business
Test de bout en bout
Go-live
Cabinet en production
Step 04

Launch

1 to 2 weeks

Data migration, team training, hands-on support during the first weeks. We stay on-site until everything runs smoothly.

  • Existing data migration
  • Team training on the product
  • On-site go-live support
Conversation #2147
Conversation #2147
Résolu
K
Karim10:14

Petit bug sur l'export factures de mars

Spotrak
Spotrak10:18

Reproduit. Fix en review, ça part en prod aujourd'hui.

Correctif déployébuild #4128
Step 05

Continuous support

For the lifetime of our partnership

The team that built your product remains your support. No tickets disappearing, no tier-3 escalations. You write, we reply, we ship a fix the same day if possible.

  • Direct access to the product team
  • Iterations based on your needs
  • Automatic security updates

We build your tool. Best-in-class.

See Spotrak on your use case, in 30 minutes.