Spotrak
Product team
Here's the imbalance everyone lives with without naming it: an unhappy client leaves a review on their own, a happy one doesn't think to. So your rating online doesn't reflect your work. It reflects your worst days.
Local reputation isn't won by doing decent work. That's the baseline. It's won by asking the right people for a review, at the right moment.
The right moment is just after an appointment that went well, not three weeks later. The right person is the one who left satisfied, not your whole list at random. And the right channel is a direct link to your page, not "look us up on Google."
Done by hand, nobody does it. That's why Spotrak fires the request on its own: two hours after an appointment, the client gets a short message with a link that opens straight onto the review. The happy ones tap it. Your rating starts to look like your actual work.
A review isn't luck. It's a request someone remembered to make.